University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Designing the Strategic Model of Performance Appraisal in Construction Companies: An Integration of AHP & BSC Designing the Strategic Model of Performance Appraisal in Construction Companies: An Integration of AHP & BSC 5 27 36079 10.22059/jomc.2013.36079 FA Ali Khatami Firouz Abadi Assistant Professor, Department of Industrial Management, Allameh Tabatabaei University Mohammad Izadkhah Ph.D. Student, International Marketing, University of Semnan Journal Article 2013 02 09 Today's, in the variable and complex domestic and international environments, organizations face with numerous challenges. Performance measurement and performance management in such a situation will be very complicated and difficult. To date, several models have been proposed to evaluate the performance of organizations. One of the most successful models, the balanced scorecard (BSC) is. But there are still some gaps in the model. In the first model, BSC, it is assumed that the perspective of the four perspectives and goals that are to be equal or balanced. However, the validity of this assumption is questionable. In this paper, using the balanced scorecard model, a model designed to evaluate the performance of a company in construction industry. Then, AHP technique was used to weighting. Today's, in the variable and complex domestic and international environments, organizations face with numerous challenges. Performance measurement and performance management in such a situation will be very complicated and difficult. To date, several models have been proposed to evaluate the performance of organizations. One of the most successful models, the balanced scorecard (BSC) is. But there are still some gaps in the model. In the first model, BSC, it is assumed that the perspective of the four perspectives and goals that are to be equal or balanced. However, the validity of this assumption is questionable. In this paper, using the balanced scorecard model, a model designed to evaluate the performance of a company in construction industry. Then, AHP technique was used to weighting.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Formulating a model of determinants for mosque prayers’ satisfaction and its correlation with loyalty Formulating a model of determinants for mosque prayers’ satisfaction and its correlation with loyalty 29 49 36080 10.22059/jomc.2013.36080 FA Mohsen Yazarloo MA in Business Administration, Faculty of Management & Accounting, Ali-Abad Islamic Azad University Abdol Hamid Ebrahimi Associate Professor, Department of Business Management Allameh Tabatabaee University Rasoul Abbasi Assistant Professor, Faculty of Humanities, Business Administration, Hazrate Masoomeh university Journal Article 2012 12 30 Customer satisfaction is a critical element for excellence and achievement of any organization in a competitive environment. Mosques as a nonprofit-religious institution should pay attention strongly to satisfying their customers namely prayers, so they can survive in a competitive environment of culture. Present study aims to design a model of determinants of people satisfaction to mosque and their loyalty in Golestan Province by a descriptive-analytical study in 2012. For this purpose, a sample of 380 prayers of Golestan Province has been selected by clustered sampling. Researcher-made questionnaire was used to assess customer satisfaction and loyalty. 500 questionnaires were distributed among prayers of Golestan Province. Totally, 371 filled questionnaires were returned. SPSS 16 LISREL 8/54 softwares were used to analyze the data. The result of descriptive and inferential statistical show that the Several factors of satisfaction index, perceived image of organization, perceived quality (software and hardware), clients’ expectation, perceived value and loyalty are in conceptual model. Customer satisfaction is a critical element for excellence and achievement of any organization in a competitive environment. Mosques as a nonprofit-religious institution should pay attention strongly to satisfying their customers namely prayers, so they can survive in a competitive environment of culture. Present study aims to design a model of determinants of people satisfaction to mosque and their loyalty in Golestan Province by a descriptive-analytical study in 2012. For this purpose, a sample of 380 prayers of Golestan Province has been selected by clustered sampling. Researcher-made questionnaire was used to assess customer satisfaction and loyalty. 500 questionnaires were distributed among prayers of Golestan Province. Totally, 371 filled questionnaires were returned. SPSS 16 LISREL 8/54 softwares were used to analyze the data. The result of descriptive and inferential statistical show that the Several factors of satisfaction index, perceived image of organization, perceived quality (software and hardware), clients’ expectation, perceived value and loyalty are in conceptual model.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Modeling the organizational justice by inspiring of nahjolbalaghe and its validation by experts Modeling the organizational justice by inspiring of nahjolbalaghe and its validation by experts 51 75 36081 10.22059/jomc.2013.36081 FA Naser Jamshidi Ph.D. Student, Faculty of Management, Shahid Beheshti University,Tehran Hossein Khanifar Professor of Management Science, Faculty of Management, University of Tehran, Farabi Campus Jalal Naderi Master of Management Student, Faculty of Management, University of Tehran, Farabi Campus Journal Article 2013 03 04 In this research, to considering the theoretical background of the research and model of organizational justice, ten items were designed; then, thirty-two variables were extracted. Finally, the matching variables with model of organizational justice were performed. The proposed model was designed according to the extraction variables and their matching. To structural and conceptual validation, the dimensions of this model were validated in the form of a questionnaire. Statistic population consisted of management experts and Quran science experts that implement for structural and conceptual validation in turn. SPSS software was used to analyze data. Based on the results, model was strongly confirm. Finally, after revisions, the final model was presented. In this research, to considering the theoretical background of the research and model of organizational justice, ten items were designed; then, thirty-two variables were extracted. Finally, the matching variables with model of organizational justice were performed. The proposed model was designed according to the extraction variables and their matching. To structural and conceptual validation, the dimensions of this model were validated in the form of a questionnaire. Statistic population consisted of management experts and Quran science experts that implement for structural and conceptual validation in turn. SPSS software was used to analyze data. Based on the results, model was strongly confirm. Finally, after revisions, the final model was presented.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Analysis and Evaluating of Quality of Tehran University Cohesive Training Systems Analysis and Evaluating of Quality of Tehran University Cohesive Training Systems 77 93 36082 10.22059/jomc.2013.36082 FA Seyed Mohammad Mahmoudi Associate Professor, Faculty of Management, University of Tehran, Farabi Campus Gholamreza Jandaghi Professor, Faculty of Management, University of Tehran, Farabi Campus Zolfa Haghgooyan Ph. D Student, Faculty of Management, University of Tehran, Farabi Campus Zahra Karimi Asl Master of management, Faculty of Management, University of Tehran, Farabi Campus Journal Article 2013 03 04 The aim of present research is to determine and prioritize criteria and scales of evaluating cohesive training systems. Present paper attempts to provide a paradigm for better devising of universities' cohesive training systems by identifying such scales. Its population includes elite training experts in the colleges and institutes affiliated to University of Tehran. It attempts to study domestic and foreign papers and to identify criteria and scales for evaluating cohesive training systems. Identified aspects include: content, flexibility, organizational structure, usage convenience, usage services and apparent form. By using the expert’s opinions, importance ratio of each one of scales and aspects is determined. Also for evaluating the status of these scales in golestan system of Tehran University a questionnaire is compiled. that its admissibility and permanence is confirmed. Then the questionnaire in a sample (of our case) is distributed. In data analysis, T-test: statistical test is used to examine the status of scales and aspects. The results of this test indicated that the organizational structure scales and usage convenience have middle status, the status of flexibility, usage services and apparent form is undesirable, and the content have a desirable status. The aim of present research is to determine and prioritize criteria and scales of evaluating cohesive training systems. Present paper attempts to provide a paradigm for better devising of universities' cohesive training systems by identifying such scales. Its population includes elite training experts in the colleges and institutes affiliated to University of Tehran. It attempts to study domestic and foreign papers and to identify criteria and scales for evaluating cohesive training systems. Identified aspects include: content, flexibility, organizational structure, usage convenience, usage services and apparent form. By using the expert’s opinions, importance ratio of each one of scales and aspects is determined. Also for evaluating the status of these scales in golestan system of Tehran University a questionnaire is compiled. that its admissibility and permanence is confirmed. Then the questionnaire in a sample (of our case) is distributed. In data analysis, T-test: statistical test is used to examine the status of scales and aspects. The results of this test indicated that the organizational structure scales and usage convenience have middle status, the status of flexibility, usage services and apparent form is undesirable, and the content have a desirable status.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Exploring the Traits and Behaviors of Spiritual Leaders by Using Adaptive Neural-Fuzzy Systems Exploring the Traits and Behaviors of Spiritual Leaders by Using Adaptive Neural-Fuzzy Systems 95 120 36083 10.22059/jomc.2013.36083 FA Seyed Mahdi Alvani Professor in Public Administration, Qazvin Branch, Islamic Azad University, Qazvin, Iran Gholam Reza Memarzadeh Tehran Associate Professor in Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran Hossein Kazemi Assistant Prof. in Public Administration, Vali-e-asr University, Rafsanjani, Iran Journal Article 2013 03 06 In last decade, with the entry of spirituality in organizational and management research, Spirituality leadership, also, has attracted a considerable amount of attention. In this study, with a developmental approach and after using experts' opinions and literature for identifying leaders' spiritual traits and behaviors, we aim to model them using adaptive neural-fuzzy inference systems. Empirical data collected from some public agencies show that leader's self-awareness, altruism, virtue, spiritual intelligence and employee empowerment, and a lower level of visioning, role modeling and fairness behavior, can increase leadership effectiveness. Citizen participation, only in particular situations, can be a proper instrument for gaining leadership effectiveness. In last decade, with the entry of spirituality in organizational and management research, Spirituality leadership, also, has attracted a considerable amount of attention. In this study, with a developmental approach and after using experts' opinions and literature for identifying leaders' spiritual traits and behaviors, we aim to model them using adaptive neural-fuzzy inference systems. Empirical data collected from some public agencies show that leader's self-awareness, altruism, virtue, spiritual intelligence and employee empowerment, and a lower level of visioning, role modeling and fairness behavior, can increase leadership effectiveness. Citizen participation, only in particular situations, can be a proper instrument for gaining leadership effectiveness.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Investigating the Effect of Porters Competitive Strategies in Response to Customer Market Orientation Needs in Petrochemical Investigating the Effect of Porters Competitive Strategies in Response to Customer Market Orientation Needs in Petrochemical 121 139 36084 10.22059/jomc.2013.36084 FA Hossein Vazifehdust Associate Professor of Executive Management, Islamic Azad University, Science and Research Branch of Tehran Mohamad Hossein Hajloo Assistant Professor of Humanities, Applied Science University, Tehran Farideh Nazarpour Master of Science in Executive- Strategic Management, Islamic Azad University, Electronic Branch of Tehran Journal Article 2013 05 27 The purpose of this study is to evaluate effect of porter`s competitive strategies to meet customer market orientation needs in petrochemical firms. Given the numbers of products of this company, this study examine polyethylene products, so the impact of 3 porter`s strategies, differentiation strategy, focus strategy, cost leadership strategy, evaluate in response to market orientation needs of this product. porter`s generic strategy is the method for analysis of the competitive environment. Though the organization can determine it`s position in the competitive environment of the industry. Differentiation strategy is another method which the company offers distinct products and services, this make the unique situation in industry. In focus strategy, special costumers use the product. In cost leadership strategy, production and implementation of projects is performed in standard procedure with the aim of reducing prices of goods for customer. Market orientation also says the products have to shows market demands and change in taste of customer. The purpose of this study is to evaluate effect of porter`s competitive strategies to meet customer market orientation needs in petrochemical firms. Given the numbers of products of this company, this study examine polyethylene products, so the impact of 3 porter`s strategies, differentiation strategy, focus strategy, cost leadership strategy, evaluate in response to market orientation needs of this product. porter`s generic strategy is the method for analysis of the competitive environment. Though the organization can determine it`s position in the competitive environment of the industry. Differentiation strategy is another method which the company offers distinct products and services, this make the unique situation in industry. In focus strategy, special costumers use the product. In cost leadership strategy, production and implementation of projects is performed in standard procedure with the aim of reducing prices of goods for customer. Market orientation also says the products have to shows market demands and change in taste of customer.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Determining Organizational Factors Affecting Educational Failure of the Students and How to Control and reduce it (Case Study: University of Kashan) Determining Organizational Factors Affecting Educational Failure of the Students and How to Control and reduce it (Case Study: University of Kashan) 141 168 36085 10.22059/jomc.2013.36085 FA Mohsen Koohi Nasrabadi Assistant Professor, Department of Social Sciences, Faculty of Human Sciences, Payam-e Noor University, Isfahan Meysam Navabipour Tadbir Gostar Eqlim Un. Incubator Centre, University of Kashan Mohammad Ganji Assistant Professor, Department of Social Sciences, Faculty of Human Sciences, University of Kashan Seyed Mohsen Safavi Management of Planning and Development, University of Kashan Journal Article 2013 04 25 The purpose of this study was to studying the affecting organizational factors on educational failure of Kashan University’ Students, the outcomes of educational failure and providing solutions for overcoming or decreasing it. In the present study, the qualitative grounded theory method has been used. In addition, for more access to the data, institutional analysis methods and analysis of documents has been used too. In the method of grounded theory, 15 students, 10 staff and 5 faculty members in university of Kashan has been interviewed and the data, using open, axial and selective coding, were analyzed. The paradigmatic model resulted from data analysis showed that the effective organizational factors on the educational failure were included: incompatibility with new environment, inefficient perception about the field, inflexibility of learning environment, prevalence of quantity-oriented evaluation and overcoming of theoretical environment on the experimental environment. The desired phenomena were result 6 action and interaction strategies Three interfering factors were detected in these solutions which are including: leisure and access to leisure facilities, university’s local society’s structure and the relationship between professor and student. Finally, the category of the effecting core of the educational failure of the students of University of Kashan was lack of participating in learning environment. The purpose of this study was to studying the affecting organizational factors on educational failure of Kashan University’ Students, the outcomes of educational failure and providing solutions for overcoming or decreasing it. In the present study, the qualitative grounded theory method has been used. In addition, for more access to the data, institutional analysis methods and analysis of documents has been used too. In the method of grounded theory, 15 students, 10 staff and 5 faculty members in university of Kashan has been interviewed and the data, using open, axial and selective coding, were analyzed. The paradigmatic model resulted from data analysis showed that the effective organizational factors on the educational failure were included: incompatibility with new environment, inefficient perception about the field, inflexibility of learning environment, prevalence of quantity-oriented evaluation and overcoming of theoretical environment on the experimental environment. The desired phenomena were result 6 action and interaction strategies Three interfering factors were detected in these solutions which are including: leisure and access to leisure facilities, university’s local society’s structure and the relationship between professor and student. Finally, the category of the effecting core of the educational failure of the students of University of Kashan was lack of participating in learning environment.

University of Tehran Organizational Culture Management 2423-6942 11 3 2013 09 23 Competitive Intelligence Such as a New Construction in Strategic Thinking Development (The Case of comparing public and private banks of Mazandaran Province) Competitive Intelligence Such as a New Construction in Strategic Thinking Development (The Case of comparing public and private banks of Mazandaran Province) 169 193 36086 10.22059/jomc.2013.36086 FA Rahman Ghaffari PhD Student of Public Policy, Management Faculty, University of Tehran, Tehran Mohsen Nazari Associate Professor, Department of Business Management, University of Tehran, Tehran Shima Afzali Master of Business Management, University of Payamnur, Sari Meysam Emranifar Master of Business Management, University of Payamnur, Sari Journal Article 2013 03 02 Now days, competitive power, according to the company’s survival. Competitive intelligence as a strategic management tool and one of the fastest growing areas of the business world is one. The purpose of the present studies, competitive intelligence and investigate its impact on managers are thinking strategically. First of intelligence terminology the competitive aspects of the market, competitors, technology and strategy was discussed. For this purpose, 70 supervisors and managers of state-owned banks (National Bank) and private banks were selected as the target population. This is an example of private banks and public banks, and thus the results can be generalized. For gathering competitive intelligence information, a questionnaire (25 questions) based on the literature review was developed from component and the validity and reliability, most of the banks in the sample analyzed. For the classification and interpretation of the data, descriptive statistics and inferential statistics for hypothesis testing, such as test and T-test was used to test correlations. Results of statistical analysis, competitive intelligence, and strategic decisions Byangrvjvd significant difference between public and private banks are .Findings is that private banks in terms of competitive intelligence and strategic thinking given the fundamental principles of the State Bank of better place. Now days, competitive power, according to the company’s survival. Competitive intelligence as a strategic management tool and one of the fastest growing areas of the business world is one. The purpose of the present studies, competitive intelligence and investigate its impact on managers are thinking strategically. First of intelligence terminology the competitive aspects of the market, competitors, technology and strategy was discussed. For this purpose, 70 supervisors and managers of state-owned banks (National Bank) and private banks were selected as the target population. This is an example of private banks and public banks, and thus the results can be generalized. For gathering competitive intelligence information, a questionnaire (25 questions) based on the literature review was developed from component and the validity and reliability, most of the banks in the sample analyzed. For the classification and interpretation of the data, descriptive statistics and inferential statistics for hypothesis testing, such as test and T-test was used to test correlations. Results of statistical analysis, competitive intelligence, and strategic decisions Byangrvjvd significant difference between public and private banks are .Findings is that private banks in terms of competitive intelligence and strategic thinking given the fundamental principles of the State Bank of better place.