Investigating the Effect of Organizational Justice and Organizational Citizenship Behavior Mediahe Quality of Work Life

Document Type : Research Article

Authors

1 Assistant Professor, Faculty of Economic, University of Semnan, Semnan,Iran

2 Ph.D. Student, Faculty of Education and Psychology, University of Semnan, Semnan, Iran

3 Ph.D. Student, Faculty of Education and Psychology, University of Semnan, Semnan, Iranon and Psychology, University of Semnan

Abstract

 
The purpose of this study was to investigating the effect of organizational justice and organizational citizenship behavior mediated by the quality of work life. Population of the study was all male and female staffs' Mazandaran University (N=419). Research sample was included 156 persons who were selected with random sampling method across staffs' Mazandaran University. For data gathering, the organizational justice, organizational citizenship behavior and quality of work life scale were used and their validity and reliability were calculated and verified. Data analyzed by spss16 and lisrel8.54 software. Results showed that: there is positive and significant relationship between distributive justice and procedural justice and organizational citizenship behavior. There is positive and significant relationship between distributive justice and procedural justice and quality of work Life. There is positive and significant relationship between distributive justice and procedural justice due to the quality of working life and organizational citizenship behavior.

Keywords


 

ارشدی، نسرین؛ هاشمی شیخ‌شبانی، سیداسماعیل (1388). «رابطة عدالت سازمانی ادراک‌شده و انگیزه‌های رفتار مدنی سازمانی با رفتار مدنی سازمانی در یک سازمان صنعتی». مجلة دستاوردهای روان‌شناختی، دورة چهار، سال 16، شمارة 2، صفحات 236-219.
ازگلی، محمد (1383). «سیر تاریخی نظریه‌ها و تحقیقات دربارة عدالت سازمانی». مجلة مصباح، شمارة 46، صفحات 133-115.
رحمانی، عباسعلی (1382). وجدان کار در سازمان. مشهد، انتشارات پژوهش توس.
گل‌پرور، محسن؛ نادی، محمدعلی (1389). «ارزش‌های فرهنگی و انصاف: عدالت سازمانی، رضایت شغلی و ترک خدمت». فصل‌نامة تحقیقات فرهنگی، دورة 3، شمارة 9، صفحات 228-207.
مردانی حموله، مرجان؛ حیدری، هایده (1387). «بررسی رابطة عدالت سازمانی با رفتار مدنی سازمانی در کارکنان بیمارستان». مجلة اخلاق و تاریخ پزشکی، دورة 2، شمارة 2، صفحات 54-47.
نظرپوری، امیرهوشنگ؛ سپهوند، رضا؛ علیزاده، محمد و عارف‌نژاد، محسن (1391). «تأثیر رهبری معنوی و عدالت سازمانی بر کیفیت زندگی کاری». فصل‌نامة مطالعات رفتار سازمانی، سال اول، شمارة 3، صفحات 53-41.
نعامی، عبدالزهرا و شکرشکن، حسین (1385). «بررسی رابطة ساده و چندگانة عدالت سازمانی با رفتار مدنی سازمانی در کارکنان یک سازمانی صنعتی در اهواز». مجلةعلومتربیتیوروان‌شناسی دانشگاهشهیدچمراناهواز، دورة 3، سال 13، صفحات 208-189.
 
Abu Elanain, H. M. (2010). "Testing the Direct and Indirect Relationship between Organizational Justice and Work Outcomes in A Non-Western Context of the UAE". Journal of Management Development, 29(1),5- 27.
Alicia, S.; Leung, M. (2008). "Matching Ethical Work Climate to In-Role and Extra Role Behaviors in a Collective Work Setting". Journal of Business Ethics, 79, 43-55.
Araste, H. R. (2008). “Necessity of Modern leadership Styles’ Usage among Presidents of Country Universities“. QuarterlyJournal of Research and Planning in Higher Education, 14(4). 1–18.
Ashajaa, Arezou. (2008). The Relationship between Decision Making and Trust with Organizational Civilization Behavior, Identity and Justice in Iron Mubarak Corporation of Esfahan. Master of Art Thesis, Psychology, and University of Esfahan.
Aydin, I.; Karaman-Kepenekci, Y. (2008). "Principals' Opinions of Organizational Justice in Elementary Schools in Turkey". Journal of Educational Administration, 46(4). 497-513.
Bettencourt, L. A; Brown, S.W; Mackenzie S. B. (2005). "Customer-Oriented Boundary-Spanning Behaviors: Test of a Social Exchange Model of Antecedents". Journal Retailing, 81,141-157.
Bolino, M.; Turnley, W. (2004). "Going the Extra Mile: Cultivating and Managing Employee Citizenship Behavior". Academy Of Management Executive, 17(3), 60 – 71.
Chrystine, M.; Serroni, C. (2004). "Organizational Citizenship Behavior: A Case Study of Culture", Leadership and Trust. Management Decision, pp13-40.
Chu, J., & Kessler, S. R. (2008). "Employees' Distributive Justice Perceptions and Organizational Citizenship Behaviors: A Social Exchange Perspective". Review of Business Research, 8(6).
Cohen-Charash, Y; Mueller, J.S. (2007). "Does Perceived Unfairness Exacerbate or Mitigate Interpersonal Counterproductive Work Behaviors Related to Envy". Journal of Applied Psychology, 92(3), 666-680.
Cole, N. D; Flint, D. H. (2004). Perceptions of Distributive and Procedural Justice in Employee Benefits: Flexible Versus Traditional Benefit Plans, Journal of Managerial Psychology, 19 (1), 19-40.
Colquitt, J. A. (2001). "The Dimensionality of Organizational Justice. A Construct Validation of a Measure". Journal of Applied Psychology. 86, 386-400
Colquitt, J. A; Noe, R. A.; Jackson, C. L. (2002). "Justice in Teams: Antecedents and Consequences of Procedural Justice Climate". Personnel Psychology, 55(1), 83-109.
Cummings, T. G.; Worley, C. G. (2005). Organizational development and change. Cincinnati, OH. Thomson South-Western College Publishing.
DeGroot, T; Brownlee, Amy, L. (2005). "Effect of Department Structure on the Organizational Anomie as Moderator of the Relationship between an Unfavorable Attitudinal Environment and Citizenship Behavior (OCB)". An Empirical Study among University Administration and Services Personnel, Personnel Review, 36(6), 843-866.
Devonish, D; Greenidge, D. (2010). "The Effect of Organizational Justice on Contextual Performance, Counterproductive Work Behaviors, and Task Performance: Investigating the Moderating Role of Ability-Based Emotional Intelligence". International Journal of Selection and Assessment, 18(1),, 75 -86.
Everton, W. J.; Jolton, J. A; Mastrangelo, P. M. (2007). "Be Nice and Fair Or Else: Understanding Reasons For Employees' Deviant Behaviors". Journal of Management Development, 26 (2);117-131.
Forret, M; Sue Love, M. (2008). "Employee Justice Perceptions and Coworker Relationships''.
Francis, L; Baling, J. (2005). "Organizational Injustice and Psychological Strain Canadian". Journal of Behavioral Science, 37(4). 250- 267.
Ganjinya, H; Goudarzv, Chegini M; Ghaffarzadeh A. (2010). "Effects of Perceived Organizational Justice on.
Garg, P; Renu, R. (2006). "Climate Profile and OCBs of Teachers in Public and Private Schools of India". International Journal of Educational Management, 20(7), 529-541.
Haigh, M. M; Pfau, M. (2006), "Bolstering Organizational Identity, Commitment, and Citizenship Behaviors through the Process of Inoculation", International Journal of Organizational Analysis, 14(4). pp295-316.
Hossam, M. A; bu Elanain (2008). "An Investigation of the Relationship of Openness to Experience and Organizational Citizenship Behavior". Journal of American Academy of Business. 13(1), 72-78.
Huff, C.; Barnard, L; Frey, W. (2008). "Good Computing: A Pedagogically Focused Model of Virtue in the Practice of computing (part 1)". Journal of Information, Communication & Ethics in Society, 6(3), 46-278.
Johnson, D. W. (2011). ProfessionalCulture Fit and Work-Related Quality of Life in Academic Departments, A Phenomenon Graphic Approach, A Dissertation Submitted to the Faculty of the Graduate School of the University of Minnesota in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy.
MardaniHamuleh, M; Heydari H. (2008). "Relationship between Organizational Justice and Organizational Citizenship Behavior of Hospital Staff". Journal Med Ethics and History of Medicine.
McDowall, A; Fletcher, C, (2004). "Employee Development: an Organizational Justice perspective”. Personnel Review, 33(1), 8-29.
Moorman, R. H. (1993). "Individualism-Collectivism as an Individual Difference Predictor of Organizational Citizenship Behavior". Journal of Organizational Behavior, 16, 127–142.
Olson B. J; Nelson D. L; Parayitam, S. (2006). "Managing aggression in organizations: what leaders must know?". Journal: Leadership & Organization Development, 27(5), 384-398.
Organ, D. W. (1998). Organizational Citizenship Behavior in the People's Republic of China", Organization Science, 15(2). pp241-253.
Payne, S.C; Webber, S. S. (2006). "Effects of Service Provider Attitudes and Employment Status on Citizenship Behaviors and Customers Attitudes and Loyalty Behaviors". Journal of Applied psychology, p91.
Piercy, N. F; Cravens, D. W.; Lane, N.; Voorhees, D. W. (2006). "Driving Organizational Citizenship Behaviors and Salesperson in- Role Behavior performance: the Role of Management Control and Perceived Organizational Support". Academy of Marketing Science, 34(2). 244-262.
Podsakoff, P.; Mackenzie, S. B; Paine, J.; Bacharach, D. (2000). "Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research". Journal of management, 26. 513-563.
Rego, Arménio; Cunha, M. (2006). A Five-Dimensional Model of Organizational Justice. Documents de Trabalho em Gestapo. Universidad de Avapro, DEGEI.
Rethinam, G. S.; Ismail, M. (2008). "Constructs of Quality of Work Life: A Perspective of Information and Technology Professionals". European Journal of Social Sciences, 7(1). 58 – 70.
Robinson, K. (2004) The Impact of Individual Differences on The Relationship between Employee Perceptions Of Organizational Justice and Organizational Outcome Variables, PhD dissertation, Alliant International University, San Diego.
Semsar A. Golparvar M; Atashpour H. (2012). "Peeroriented and Procedural Justice, Interactional Justice and Organizational Citizenship Behaviors of Employees in Several Industrial Complexes", Knowledge & Research in Applied Psychology, 12(2).
Sheel, S.; Sindhwani, B. K.; Goel, S.; Pathak, S. (2010). "Quality of Work Life, Employee Performance and Career Growth Opportunities: a Literature Review". International Journal of Multidisciplinary Research, 2(2). 291 – 300.
Soner, P. (2009). "Organizational Citizenship Behavior (OCB) Display Levels of the Teachers at Secondary Schools According to the Perceptions of the School Administration". Proscenia Social and Behavioral Science, 1, 1591- 1596.
Tepper, B. J.; Lokhart, D.; Hoobler, J. (2001). "Justice, Citizenship, and Role Definition Effects". Journal apply Psyche, 86(4). 789-96.
Thurston, P. W. (2010). “Justice Perceptions of Performance Appraisal Practices”, Journal of ManagerialPsychology, 25(3). 201-28.
Walton, R. E. (1975). "Criteria for Quality of Working Life. Associates (Eds.) The Quality of Working Life, The Free Press, New York, NY, 1. pp91-104.
Zhang L, Nie T.; Luo Y. (2009). "Matching Organizational Justice with Employment Odes: Strategic Human Resource Management Perspective", Journal of Technology management, 4(2). 180-187.