Designing a Qualitative Model of Organizational Silence in Kurdistan Gas Company

Articles in Press

Document Type : Research Article

Authors

1 Professor, Department of Agricultural Extension and Education, College of Agriculture & Natura Resources, Razi University, Kermanshah, Iran

2 Postdoctoral of Agricultural Education, Department of Agricultural Extension and Education, College of Agriculture & Natural Resources, Razi University,

Abstract

The present qualitative research was conducted with the aim of designing a qualitative model of organizational silence. Data were obtained through exploratory interviews with 56 employees of the Kurdistan provincial gas company, who were selected using the snowball method. The analysis of the data obtained from the interview was done using content analysis method and three stages of basic, organizing and comprehensive themes, using Maxqda18 software. Finally, the model of organizational silence of Kurdistan Gas Company was designed. According to the presented model, five types of silence were common among employees: desperate, conservative, protestant, altruistic, and opportunistic. Based on the results, the most important reasons for silence among employees were individual, organizational and environmental factors, which led to the creation of two types of passive and active behavior among employees. It was also found that silence among employees has both individual and organizational consequences. According to the employees, the solutions to reduce silence were to improve human resources management and develop training programs. Based on the designed model, solutions to reduce organizational silence were presented. The implementation of the presented solutions and their application in the organization will lead to greater participation of employees in the company's affairs and provide creative opinions and innovative decisions, which will ultimately improve the performance of employees and the company

Keywords

Main Subjects

Organizational Culture Management

Articles in Press, Accepted Manuscript
Available Online from 11 November 2025

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