The Effect of Emotional Memory on Organizational Innovation

Document Type : Research Article

Authors

1 Ph.D. Student, Faculty of Economic, Management & Administrative Sciences, University of Semnan, Semnan, Iran

2 Associate Professor, Faculty of Economic, Management & Administrative Sciences, University of Semnan, Semnan, Iran

Abstract

Nowadays, along with development of information technology and knowledge-oriented global economy, the organizations should consider their intangible properties in order to survive and succeed in the current knowledge-based competitive world. Organizational memory as one of the instruments of knowledge management implementation has an important role in collecting and maintaining the organization's produced knowledge. In this regard, the nature of organizational memory including the procedural and declarative memory has attracted many attentions as an attractive research topic in management literature. However, emotional aspect of organizational memory and its effect on organizational innovation is such issue in management literature that few studies have focused on. Thus, this study is to investigate the effect of emotional memory on organizational innovation. On this basis, a questionnaire was distributed between 246 companies of Mashhad industrial state. The face and content validity of questionnaire were evaluated by obtaining the experts' opinions and its construct validity through conducting a confirmatory factor analysis. Research results indicated that emotional memory affects the organizational innovation through declarative memory and procedural memory in addition to the direct effect.

Keywords

Main Subjects

References

الف) فارسی
زرین‌سبب، مهدی (1390). بررسی رابطۀ بین سرمایۀ فکری با گرایش به نوآوری سازمانی کارکنان پارک علم و فناوری دانشگاه تهران، پایان‌نامۀ کارشناسی ارشد، دانشکدۀ روان‌شناسی و علوم تربیتی، دانشگاه تهران.
ب) انگلیسی
Akgün, A. E.; Keskin, H. & Byrne, J. (2012). "The Role of organizational emotional memory on declarative and procedural memory and firm innovativeness", Journal production innovation management, 29(3), 432-451.
Akgu¨n, A. E.; Keskin, H. & Byrne, J.C. (2009). "Emotional capability, firm innovativeness and performance", Journal of Engineering and Technology Management, 26(3), 103-130.
Akgu¨n, A. E.; Lynn, G. S. & Byrne, J. (2003). "Organizational learning: A socio-cognitive framework", Human Relations,56(7), 839-868.
Alstete, W. J. (2007). "An assessment of knowledge growth stages in organizations", Knowledge Management Research & Practice, 5(1), 54-65.
Ashforth, B. E. & Humphrey, R. H. (1995). "Emotion in the workplace: A reappraisal", Human Relations, 48(2), 97-125.
Berthon, P.; Pitt, L. F. & Ewing, M. T. (2001). "Corollaries of the collective: The influence of organizational culture and memory development on perceived decision-making context", The Journal of Academy of Marketing Science, 29(2), 135-150.
Bruce, D.; Wilcox-O’Hearn, L. A.; Robinson, J. A. & Phillips-Grant, K. S. (2005). "Fragment memories mark the end of childhood amnesia", Memory and Cognition, 33(4), 567-667.
Boje, D. M. (1991). "Learning storytelling: storytelling to learn management skills", Journal of Management Education, 15(3), 279-294.
Bormann, E. G. (1985). "Symbolic convergence theory: A communication formulation", Journal of Communication, 35(4), 128-138.
Bucci, W. (2001). "Pathways of emotional communication", Psychoanalytic Inquiry, 21(1), 40-70.
Cacioppo, J. T. & Gardner, W. L. (1999). "Emotion", Annual Review of Psychology, 50(1), 191-214.
Callahan, J. L. (2004). "Reversing a conspicuous absence: Mindful inclusion of emotion in structuration theory", Human Relations, 57(11), 1427-1148.
Cohen, M. D. (1991). "Individual learning and organizational routine: Emerging connections", Organization Science, 2(1), 135-139.
Daft, R. L. (1978). "A dual-core model of organizational innovation", Academy of management journal, 21(2), 193-210.
Fineman, S. (1993). Emotion in Organizations, London, Sage Publications.
Fligstein, N. (2000). "Alternative approaches to firm strategic behavior", Advances in Strategic Management, 17(1), 87-93.
Frijda, N. H.; Manstead, A. S. R. & Bem, S. (2000). Emotions and Beliefs: How Feelings Influence Thoughts, Cambridge, Cambridge University Press.
Gabriel, Y. (1995). "The unmanaged organization: Stories, fantasies and subjectivity", Organization Studies, 16(3), 477-501.
González, J. L.; Marín Beristain, C. & Paez, D. (2000). "Rituals, Social Sharing, Silence, Emotions and Collective Memory Claims in the Case of the Guatemalan Genocide", Psicothema, 12(1), 117-130.
Hage, J. (2005). "Organizations and innovation: contributions from organizational sociology and administrative science. In S. Casper & F. VanWaarden (Eds.)", Innovation and Institutions: A Multidisciplinary Review of the Study of Innovation Systems, Cheltenham, UK, Edward Elger.
Hamann, S. (2001). "Cognitive and neural mechanisms of emotional memory", Trends in Cognitive Sciences, 5(9), 394-400.
Howard, A. (2006). "Positive and negative emotional attractors and intentional change", Journal of Management Development, 25(7), 657-670.
Johannessen, J. A.; Olsen, B. & Lumpkin, G. T. (2001). "Innovation as newness: what is new, how new, and new to whom?", European Journal of innovation management, 4(1), 20-31
Lambie, J. A. & Marcel, A. J. (2002). "Consciousness and the varieties of emotional experience: A theoretical framework", Psychological Review, 100(2), 219-259.
Lawler, E. J. & Thye, S. R. (1999). "Bringing emotions into social exchange theory", Annual Review of Sociology, 25(1), 217-235.
Lutz, C. & White, G. M. (1986). "The anthropology of emotions", Annual Review of Anthropology, 15(1), 405-436.
Lynn, G. S. & Akgün, A. E. (2000). "A new product development learning model: Antecedent and consequences of declarative and procedural knowledge", International Journal of Technology Management, 20(5), 490-510.
Moorman, C. & Miner, A. S. (1997). "The impact of organizational memory on new product performance and creativity", Journal of Marketing Research, 34(1), 91-106.
Nightingale, P. (2003). "If Nelson and Winter are only half right about tacit knowledge, which half? A Searlean critique of ‘codification", Industrial and Corporate Change, 12(2), 149-183.
Olick, J. K. & Robbins, J. (1998). "Social memory studies: from ‘Collective memory’ to the historical sociology of mnemonic practices", Annual Review of Sociology, 24(1), 105-141.
Oliver, D. & Roos, J. (2003). "Dealing with the unexpected: critical incidents in the LEGO Mindstorms team", Human Relations, 56(9), 1057-1082.
Pham, M. T. (2007). "Emotion and Rationality: A Critical Review and Interpretation of Empirical Evidence", Review of General Psychology, 11(2), 155.
Pescosolido, B. A. & Rubin, B. A. (2000). "The web of group affiliations revisited: Social life, postmodernism, and sociology", American Sociological Review, 65(1), 52-76.
Reisberg, D. & Heuer, F. (2003). "Memory for emotional events", In D. Reisberg & P. Hertel (Eds.). Memory and Emotion (3-38), New York: Oxford University Press.
Schmidt, D.E. (2003). "Political influence and policy variation: understanding the politics of field administration", Administration & Society, 35(3), 279-314.
Schwarz, N. (2010). Feelings-as-Information Theory, Handbook of Theories of Social Psychology.
Slappendel, C. (1996). "Perspectives on Innovation in Organizations", Organization Studies, 17(1), 107-129.
Strati, A. (1998). "Organizational symbolism as a social construction: A perspective from the sociology of knowledge", Human Relations, 51(11), 1379-1403.
Van Stijn, E. & Wensley, A. (2001). "Organizational memory and the completeness of process modeling in ERP systems", Business Process Management, 7(3), 181-194.
Walsh, J. P. & Ungson, G. R. (1991). "Organizational memory", Academy of Management Review, 16(1), 9-38.
Wilson, A. (2005). "Analytic positions, repetition, and the organization of emotional memory", Psychoanalytic Inquiry, 25(4), 440-454.
Yeo, R. K. (2007). "(Re)viewing problem-based learning: an exploratory study on the perceptions of its applicability to the workplace", Journal of Managerial Psychology, 22(4), 369-391.
Zachry, M. (2005). "An interview with Donald A. Norman", Technical Communication Quarterly, 14(4), 468-488.
Organizational Culture Management
Volume 15, Issue 4
January 2018
Pages 903-923

Files

Share

How to cite

Statistics