The Development of a Policymaking Framework for Electronic Banking

Document Type : Research Article

Authors

1 Professor, Faculty of Management, University of Tehran, Tehran, Iran

2 Associate Professor, Faculty of Management, University of Tehran, Tehran, Iran

3 Assistant Professor, Faculty of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran

4 Ph.D. Student, Kish Campus, University of Tehran, Kish Island, Iran

Abstract

Due to its dynamic nature, the emergence of evolutionary technologies, and the constant changing of the bank-related businesses, policy making in electronic banking has faced numerous challenges and has made it difficult to apply the common policymaking models to this arena. Since the policymaking process highly depends on the public culture, the administrative structure of the country, and the stakeholders’ needs, the purpose of this paper is to present a meta-model for electronic banking with regard to these considerations. The research method is qualitative in general and a meta-synthesis in particular. To this end, at first, all common policymaking models in the relevant texts and literature were identified so that, by decomposing the past models into their components and then recombining them, a new meta-model could be developed. After Analyzing 26 policy making models, the five models of “Garbage Can”, “Systematic Model”, “Process Model”, “Weak Signals” and “Game Theory” were selected according to the criteria of uncertainty, non-comprehensiveness of the topic, the lack of integrity among actors, and outside-in approach. At the end, by decomposing the components of these models and recombining them through open coding method, the developed policymaking meta-model for banking was achieved. 

Keywords

References

احمدی، کیومرث (۱۳۹۴). «بررسی اهمیت نقش تحلیل سیگنال‌های ضعیف در فرایند خط‌مشی‌گذاری عمومی»، نخستین کنفرانس ملی مدیریت دولتی ایران، تهران، دانشکدة مدیریت دانشگاه تهران، https://www.civilica.com/Paper-CIPA01-CIPA01_020.html
الوانی، سید مهدی (1378). تصمیم‌گیری و تعیین خط‌مشی دولتی، تهران، سازمان مطالعه و تدوین کتب علوم انسانی دانشگاه‌ها (سمت).
الوانی، سید مهدی؛ فتاح شریف‌زاده (1394). فرایند خط‌مشی‌گذاری عمومی، دانشگاه علامه طباطبایی.
خنیفر، حسین؛ ناهید مسلمی (1397). اصول و مبانی روش‌های مبانی کیفی، تهران، نگاه دانش، ج 1.
دانایی‌فرد، حسن (۱۳۹۲). درآمدی بر نظریة خط‌مشی‌گذاری عمومی، تقابل نظری عقلانیت‌گراها و فرااثبات‌گراها، تهران، صفار.
رمضانی، بیان‌الله؛ مسعود کریم‌خانی (1394). «استراتژی در توسعة محصولات و خدمات بانکداری الکترونیکی، NDP نظام بانکی»، دومین کنفرانس اقتصاد و مدیریت کاربردی با رویکرد ملی.
سهرابی، بابک؛ امیر اعظمی؛ حمیدرضا یزدانی (1390). «آسیب‌شناسی پژوهش‌های انجام‌شده در مدیریت اسلامی با رویکرد فراترکیب»، چشم‌انداز مدیریت دولتی، 2(6)، صص 9ـ 24.
عسگری، اعظم (1388). «تحلیل تهدیدها و فرصت‌های بانکداری الکترونیکی در کشور و تدوین استراتژی فرصت‌ساز برای تبدیل تهدیدات به فرصت‌ها»، پایان‌نامة کارشناسی‌ارشد، دانشگاه شیراز.
قلی‌پور، رحمت‌الله (1395). تصمیم‌گیری سازمانی و خط‌مشی‌گذاری عمومی، سازمان مطالعه و تدوین کتب علوم انسانی دانشگاه‌ها (سمت).
کیاکجوری، کریم؛ علی‌رضا نوبختی (1387). «بانکداری الکترونیک و چالش‌های آن در ایران»، بانک و اقتصاد، صص 18ـ 25.
References
Ahmadi, K. (2015). Investigating the Importance of the Role of Weak Signal Analysis in the Public Policy-Making Process. The First National Conference on Iran Public Administration, Tehran, University of Tehran. (in Persian)
Alvani, S. M. & Sharifzadeh, F. (2015). The Process of Public Policy-Making. Allameh Tabataba'i University. (in Persian)
Alvani, S. M. (1999). Governmental Policy-Making and Decision Making. Tehran, The Organization for Researching and Composing University Textbooks in the Humanities (SAMT). (in Persian)
ASgari, A. (2009). Analysis of Electronic Banking Threats and Opportunities in Iran and Developing an Opportunistic Strategy to Turn Threats into Opportunities. M.Sc. Thesis, University of Shiraz.
Danaiefar, H. (2013). An Introduction to the Theory of Public Policy-Making, The Theoretical Confrontation of Rationalists and Transcendentalists. Tehran: Safar. (in Persian)
Day, G. (2014). An outside-in approach to resource-based theories, Journal of the Academy of Marketing Science, 42(1), pp. 27-28.
Eckert, C. M. & Stacey, M. K. (2010). What is a process model? Reflections on the epistemology of design process models, In Modelling and Management of Engineering Processes (pp. 3-14).
Ernst, J. (2002). What is Meta-Modeling, and What Is It Good for?
Ferreiraa, J., Jalalib, M., & Ferreirab, F. (2017). Enhancing the decision-making virtuous cycle of ethical banking practices using the Choquet integral, Journal of Business Research.
Gholipour, R. (2016). Organizational Decision-Making and Public Policy-Making. The Organization for Researching and Composing University Textbooks in the Humanities (SAMT). (in Persian)
Haasnoot, M., H. Kwakkel, J., E. Walker, W., & Maat, J. (2013). Dynamic adaptive policy pathways: A method for crafting robust decisions for a deeply uncertain world, Global Environmental Change, pp. 485-498.
 Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization, 28(1), pp. 52-61.
Khanifar, H. & Moslemi, N. (2018). Principles and foundations of qualitative research methods. Tehran, Negah-e-Danesh Publication. (in Persian)
Kiakajoori, K. & Nobakhti, A. (2008). Electronic Banking and its Challenges in Iran. Banks and Economics. pp. 18-25. (in Persian)
Nadeem, A., Abedin, B., Cerpa, N., & Chew, E. (2018). Digital transformation & digital business strategy in electronic commerce-the role of organizational capabilities. Journal of Theoretical and Applied Electronic Commerce Research, 13(2), I-VIII.
Ramezani, B. & Karimkhani, M. (2015). Strategy in the development of electronic banking products and services, NDP banking system. 2nd Conference on Applied Economics and Management national approach. (in Persian)
Sohrabi, B., Azami, A., & Yazdani, H. R. (2011). Evaluation of Researches in Islamic Management with Meta-Model Approach. Journal of Public Administration Perspective. 2 (6), pp. 9-24. (in Persian)
Yang, S., Li, Z., Ma, Y., & Chen, X. (2018). Does Electronic Banking Really Improve Bank Performance? Evidence in China. International Journal of Economics and Finance, 10(2), 82.
Ernst, Johannes (2002), What is metamodeling, and what is it good for?
Organizational Culture Management
Volume 18, Issue 3
October 2020
Pages 403-423

Files

Share

How to cite

Statistics