The Provision of a Social Undermining Model Within the Public Organizations’ Culture Based on the Organizational Experts’ Opinion

Document Type : Research Article

Authors

1 Assistant Professor, Department of Management, Faculty of Management and Economics, Lorestan University, Khorramabad, Iran

2 M.Sc Degree in Management Department, Malayer Branch, Islamic Azad University, Malayer, Iran

Abstract

Organizational culture is one of the most prominent factors in the formation of individual and organizational performance. If it is contaminated with negative and destructive issues, it will have harmful consequences. One of the harmful consequences that has cultural traces and can have significant effects on the individual and organizational performance is social undermining. Social undermining is an organizational phenomenon that implies negative behaviors in the social interactions and communications among the individuals in an organization, and is known as a serious threat against the effectiveness of organization. Accordingly, the study at hand was carried out to provide a social undermining model within the public organizations’ culture based on the organizational experts’ opinion. This study is an exploratory qualitative research project. The statistical population was comprised of the human resource managers of public organizations and university professors functioning as the study experts who were selected through snowball sampling. Semi-structured interviews were used as data collection instrument whose reliability and validity were confirmed through content validity and intra- and inter-rater coding. The obtained results were analyzed using grounded theory and coding method as well as Atlas.ti software, and the social undermining model was then developed. The results of the study involved the identification of causal factors, intervening factors, contextual factors, axial phenomenon, strategies, and consequences of social undermining. For instance, the individual and social causal factors related to social undermining include wrath, envy, expression of negative feelings, character assassination, sell-out, rumor mongering, ineffective management, ineffective punishment system, lack of trust and respect in the organization, competitive atmosphere, and conflict-bearing atmosphere. 

Keywords

Main Subjects


رشیدی، زهرا؛ مقصود فراست‌خواه‌ (1397). «مفهوم‌پردازی پدیدة سایش از منظر اعضای هیئت‌علمی دانشگاه‌های جامع شهر تهران (مطالعه‌ای زمینه‌ای)»، پژوهش‌ و برنامه‌ریزی در آموزش عالی، د 24، ش 4، ص 123 ـ 150.
سیاوش‌پور، صدری؛ سید ‌احسان امیرحسینی‌؛ مهرزاد حمیدی (1398). «ارائة الگوی عوامل مؤثر بر سایش اجتماعی در منابع انسانی در تربیت بدنی وزارت آموزش و پرورش»، مدیریت رفتار سازمانی‌ در ورزش، د 6، ش 22، ص 67 ـ 83.
شجاعی‌ باغینی‌، گلناز؛ خلیلی‌نیا (1398). «شناسایی وضعیت سایش‌ اجتماعی مدیران جهاد کشاورزی شهرستان شاهرود»، پایان‌نامة کارشناسی‌ارشد، گرایش توسعة منابع انسانی.
طاهرپور، فاطمه (1397). «رابطة بین سایش اجتماعی و هم‌آفرینی با نقش میانجی عزت‌نفس سازمانی در میان اعضای هیئت‌علمی دانشگاه‌های برتر ایران»، چشم‌انداز مدیریت دولتی، دانشگاه شهید بهشتی، د 9، ش 1، ص 109 ـ 128.
محترم، معصومه؛ سمیرا زمانی (1399). «پیش‌بینی سایش اجتماعی بر اساس ادراک معلمان از انواع فرهنگ سازمانی در مدارس»، مدیریت مدرسه، د 8، ش 3، ص 127 ـ 148.
مرشدی تنکابنی، محمدحسن (1399). «بررسی نقش بدبینی سازمانی در رفتارهای انحرافی کارکنان با نقش میانجی سایش اجتماعی»، توسعه و منابع انسانی و پشتیبانی، د 1400، ش 59، ص 170 ـ 190.
موسوی، سید حسن (1395). «فرهنگ سازمانی مخرب از منظر قرآن کریم»، مدیریت در اسلام، 29، ش 29 ـ 30، ص 97 ـ 122.
References
Anwar, F. & paul Sidini, J. (2016). “Social Undermining, Stress and Well- Being a Mediation Mechanism”, Internation Journal of Business and Economic Affairs (Ijbea), Vol. 1, No. 1, pp. 86-92.
Behestifar, M. (2014). “Problems of Social Undermining In The Organization”, Applied Mathemtics In Engineering, Management and Technology, Vol. 2, No. 1, pp. 219-222.
Duffy, M.K., Scott, K.L., Shaw, J.D., Tepper, B. J., & Aquino, K. (2012). “A Social Context Model of Envy and Social Undermining”, Academy of Management Journal, Vol. 55, No. 3, pp. 643-666.
Hamza, A. (2018). “Impact of Employee Suspicion on Social Undermining with Mediating Role of Knowledge Hiding and Moderating Role of Knowledge Sharing Climate, A thesis submitted in partial fulfillment for the degree of Master of Science”, Capital Unversity of Science and Technology, Islamabad.
Kafinejad, M. (2018). “The Investigation Relation Between Inefficient Attitude and Social Undermining of the Employees of Football Clubs in Kerman”, International Journal of Advanced Biological and Biomedical Research, 7(1), pp. 76-86.
Karthikyan, C. (2017). “An Exploratory Study on Increasing Social Undermining In Organisation: A Socio Psychological Leadership Perspective”, International Journal of Research in Social Sciences, Vol. 7, No. 4, pp. 554-590.
Mahtram, M. & Zamani, S. (2020). “Predicting Social Undermining Based On teachers' perceptions of different types of organizational culture in schools”, Quarterly Journal of School Management, Vol. 8., No. 3., pp. 127-148. (in Persian)
Morshedi Tonekaboni, M.H. (2020). “Investigating the role of organizational pessimism in employees' deviant behaviors with the mediating role of social wear”, Quarterly Journal of Development and Human Resources and Support, Vol. 1400, No. 59, pp. 170-190. )in Persian)
Mousavi, S. H. (2017). “Destructive organizational culture from the perspective of the Holy Quran”, Management Quarterly in Islam, No. 29-30, pp. 97-122. (in Persian)
Nasr Isfahani, M. (2017). “Social Underming: a Model Expansion of The Employees Social Undermiming and Determining Its Relationship With Organizational Agility”, Revista Quid, No. 29, pp. 31-40.
Ong, L.D. & Tay, A. (2015). “The Effects of Co-Workers’ Social
Undermining Behaviour on Employees’Work Behaviours”, GAI Istanbul International Academic Conference Proceedings, pp. 1-11.
Pathiranage, Y.L. (2019). “Organizational Culture and BusinessPerformance: an Empirical Study”, SSRG International Journal of Economics and Management Studies (SSRG-IJEMS), Vol. 6, No. 6, pp. 1-13.
Pathiranage, Y. L., Lakmini, V. K., Jayatilake, L. V. K. & Abeysekera, R. (2020). “A Literature Review on Organizational Culture
towards Corporate Performance”, International Journal of Management, Accounting and Economics, Vol. 7, No. 9, pp. 522-544.
Rook, K. S. (1984). “The negative side of social interaction: Impact on psychological well-being”, Journal of Applied Social Psychology, 46, pp. 1097-1108. ttp://dx.doi.org/10.1037/0022-3514.46.5.1097
Rodriguez-Munoz, A., Antino, M., Leon Perez, J. M., & Zorrilla, P.R. (2020). “Workplace Bullying, Emotinal Exhaustion,And Partner Social Undermining: A Weekly Diary Stusy”, Journal Of Interpersonal Violence, pp.1-17.
Rasidi, Z. & Faraskhah, M. (2018). “Conceptualization of Undermining phenomenon from the perspective of faculty members of comprehensive universities in Tehran: a field study”, Quarterly Journal of Research and Planning in Higher Education, Vol. 24, No. 4, pp. 123-150. (in Persian)
Sabeen, Z. & Arshad, F. (2018). “Social Undermining In Acadermia:Experiences and Effects”, Journal Of Applied Research In Higher Education Publishing Limited, pp. 1-13.
Sun Jung, H. & Hyun Yoon, H. (2019). “The Effects Of Social Underming on Employee Voice and Silenceand on Organization Deviantbehaviors In The Hotel Industry”, Journal of Service Theory and Practice, Vol. 29, No. 2, pp. 213-231.
Sayed Mostafa, A. M., Farely, S., & Zaharie, M. (2020). “Examining The Boundaries of Ethical Leadership: The Harmful Effect of Co-Worker Social Undermining on Disengagement And Employee Attitudes”, Journal of Business Ethics, Vol. 174, No. 4, pp.1-14. Https://Doi, Org/ 10.1007/ S 10551-020-04586-2.
Siavashpour, S., Amir-Hosseini, S. E., & Hamidi, M. (2018). “Presenting a M odel of Factors Affecting Social Undermining In Human Resources In Physical Education of The Ministry of Education”, Quaraterly Journal of Organization Behavior Management In Sports, Vol. 6, No. 22, pp. 67-83. (in Persian)
Scotti, L.K., Ingram, A., Zagenczky, T. J., & Shoss, K. (2015). “Work- Family Confict and Social Undermining Behaviour: An Examination Of Po Fit and Gander Differences”, Journal of Occupational and Organization Psychology, Vol. 88, No. 1, pp. 203-218.
Shojaee Baghini, G. & Khalilinia (2018). “Indentifying The Social Undermining Status of agaricultural Jihad Managers In Shahrous City”, Masters Thesis, Human Resources Development Orientation. (in Persian)
Taherpour, F. (2018). “The relationship between social wear and co-creation with the mediating role of organizational self-esteem among faculty members of Iran's top universities”, Public Management Perspectives Quarterly, Shahid Beheshti University, Vol. 9, No. 1, pp. 109-128. )in Persian)
Vinokur, A. D. & Van Ryn, M. (1993). “Social support and undermining in close relationships: Their independent effect on mental health in unemployed persons”, Journal of Personality and Social Psychology, Vol. 65, No. 2, pp. 350-359. http://dx.doi.org/10.1037/0022-3514.65.2.350.
Vinokur, A. D, Price, R & Gaplan. R. (1996). Hard times.and hurtful partners:How financial strain affects depression and relationship satisfaction of unemployed.persons and their spouses. Journal of Personality and Social Psychology, 71,PP. 166-179.
Yoo, J. (2012). “The Influence of Social Undermining on The Service Emplouees Customer Orientedboundary Spanning Behavior”, Journal of Services Marketing, Vol. 27, No. 7, pp. 539-550.
Yoo, J. & Frankwick, G.L. (2013). “Exploring The Impact of Social Undermining on Salesperson Deviance: an Integrated Model”, Journal of Personsl Selling & Sales Management, Vol. 33, No. 1, pp. 79-90.