شناسایی و تحلیل کژرفتاری سازمانی در آموزش‌وپرورش استان گیلان: علل، ویژگی‌ها، و پیامدها

نوع مقاله : مقاله پژوهشی

نویسندگان

1 گروه امور تربیتی و مشاوره، آموزش‌وپرورش منطقة چابکسر، معاونت پرورشی و تربیت بدنی، چابکسر، ایران

2 گروه امور تربیتی و مشاوره، آموزش‌وپرورش منطقة رضوانشهر، معاونت پرورشی و تربیت بدنی، رضوانشهر، ایران

3 گروه مشاوره، مدیریت و آموزش، کارشناس مدیریت شبکه، سازمان نظام صنفی رایانه‌ای، رشت، ایران

چکیده

کژرفتاری سازمانی در نظام آموزش‌وپرورش، به ‌عنوان چالشی اساسی، تأثیرات عمیقی بر کیفیت آموزشی، سلامت محیط کار، و عملکرد ذی‌نفعان دارد. این پژوهش با هدف شناسایی علل، ویژگی‌ها، و پیامدهای کژرفتاری سازمانی در محیط‌های آموزشی از روش فراتحلیل کیفی استفاده کرده است. جامعة آماری شامل 120 مقالة معتبر فارسی و لاتین (1990 تا 2023) بود که با نمونه‌گیری هدفمند انتخاب شدند. داده‌ها با تحلیل تماتیک و نرم‌افزار MAXQDA کدگذاری شدند. یافته‌ها نشان داد 324 کد استخراج‌شده در سه محور اصلی (علل، ویژگی‌ها، پیامدها) و ۱۴ مقولة فرعی طبقه‌بندی می‌شوند. علل کژرفتاری شامل ضعف نظارتی، فشارهای روانی، نابرابری منابع، و فقدان نظام انگیزشی است. ویژگی‌های آن پنهان‌کاری، تنوع سطوح، و تداوم در بلندمدت است. پیامدها نیز کاهش اعتماد عمومی، افت کیفیت آموزشی، افزایش تعارضات، و آسیب به سلامت روان کارکنان را شامل می‌شود. الگوی نهایی رابطة پویا بین عوامل زمینه‌ای (ساختار سلسله‌مراتبی)، بسترهای سازمانی (فرهنگ بی‌تفاوتی)، و پیامدهای چندلایة کژرفتاری را ترسیم می‌کند. این پژوهش چارچوبی نظام‌مند ارائه می‌دهد تا مدیران با مداخلاتی مانند تقویت گزارش‌دهی شفاف و اصلاح فرهنگ سازمانی از بروز یا تشدید کژرفتاری‌ها پیشگیری کنند. نتایج زنجیرة علّی میان علل و پیامدها را روشن می‌کند و مسیرهایی برای پژوهش‌های آتی پیشنهاد می‌دهد.

کلیدواژه‌ها

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