Introducing the WikiOrg Framework: A New Typological Framework of Organizational Problems and Their Solutions in Complex Situations

Document Type : Methodologies


1 Ph.D., Faculty of Management, University of Tehran, Tehran, Iran

2 Professor, Faculty of Management, University of Tehran, Tehran, Iran

3 Associate Professor, Faculty of Management, University of Tehran, Tehran, Iran


So far, limited studies have been done on identifying and solving problems in complex organizational situations. Hence, the purpose of this article is to provide a new typological framework of organizational problems and their solutions in complex situations. This framework is called WikiOrg, whose designation reveals that this framework, like the Wikipedia website, provides information on complex organizational problems and their proposed solutions and can also be revised and developed by its users (i.e. managers and organizational specialists). The purpose of this framework is to help managers identify and solve problems in complex situations in organizations. This framework is an important part of the methodology of DOP (Directing of Organizational Problems), which is a methodology for dealing with problems in complex situations. In this paper, we both introduce the WikiOrg framework and describe its formulation as well as its validity.


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